NOTICE: Site under development
# Refund policy
## If you change you mind
You can return an undamaged item within 30 days of your purchase for a partial refund. We will refund your original payment method less a 20% processing fee calculated from the original purchase price.
The refund will be issued once the item is recieved and condition verified.
## If your item arrives damaged or was misrepresented
You can return an item that arrived damaged or was misrepresented within 14 days of purchase for a full refund to your original payment method.
The refund will be issues once the item is recieved and condition verified.
## Return shipping
All return shipments must be arranged through doridium.com and shipped in their original packaging (including all accompanying documentation that may have been received with the order).
## Exchange rate notice
All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD.
## How to request a refund
To start a return request, please email us at [sales@doridium.com](mailto:sales@doridium.com) and make sure to include your order number.